Effective Date: 1-April-2025

Last Updated: 1-April-2025

1️⃣ Introduction

This Domain Refund Policy outlines the terms under which refunds may or may not be issued for domain registration, renewal, transfer, and related services purchased from [Your Company Name]. By purchasing our services, you agree to abide by this policy.

2️⃣ Non-Refundable Services

The following services are non-refundable under any circumstances:

Domain Name Registrations (once successfully registered)

Domain Renewals

Domain Transfers (once initiated or completed)

WHOIS Privacy Protection Services

DNS Management Services (if prepaid)

Any domain-related services purchased as part of a promotional offer or bundle

Reason: Domain purchases are instantly processed with the registry, and once registered, cannot be reversed.

3️⃣ Refund Eligibility for Failed Transactions

Refunds are only applicable in the following scenarios:

If a domain registration fails due to unavailability after payment.

If a domain transfer fails before completion and no registry fee was charged.

If a renewal transaction fails and payment was deducted.

In such cases, a 100% refund of the charged amount will be issued to your original payment method within 7–10 working days.

4️⃣ Refund Request Procedure

To request a refund:

Email your refund request to billing@yourcompany.com within 48 hours of the transaction.

Mention the transaction ID, domain name, reason for refund, and registered account details.

Our team will verify the eligibility based on transaction records and domain status.

5️⃣ Refund Timeline

Eligible refunds will be processed within 7–10 working days from the approval date.

Refunds will be credited to the original payment method or as a credit note in your customer account, depending on your preference.

6️⃣ Promotional Domains & Offers

Domains purchased under promotional pricing, free domain offers, or bundled services are not eligible for refunds, even if the order is canceled.

7️⃣ Disputes & Chargebacks

Customers are encouraged to contact our billing team for any refund issues before initiating a payment dispute or chargeback with their bank or payment provider.

Unauthorized chargebacks will result in immediate account suspension and cancellation of active services.

8️⃣ Limitation of Liability

[Your Company Name] shall not be liable for any financial loss, business interruption, or reputational damage arising from the inability to refund non-eligible domain services.

9️⃣ Amendments to This Policy

We reserve the right to amend this Domain Refund Policy at any time. Updated versions will be posted on our official website and will become effective immediately upon posting.

📞 Contact Us

For any billing or refund-related queries:

📧 Email: support@indiawebsoftech.com

📞 Phone: +91-77 3735 3735  Whatsapp: +91-77 3735 3735

✅ Summary: