Effective Date: [1 April 2025]

At India Web Softech, we are committed to delivering quality digital solutions that meet your expectations. Our refund policy is designed to be fair, transparent, and respectful of the work and effort involved in delivering our services.

01. General Policy

Due to the nature of our services (web development, digital marketing, hosting, etc.), refunds are not typically offered once work has commenced. However, we understand that sometimes circumstances change, and we strive to resolve any issues in a professional and customer-friendly manner.

02. Eligibility for Refund

Refunds may be considered under the following conditions:

The service has not been started.

A cancellation request is made within 48 hours of payment.

The service delivered is significantly different from what was agreed upon in writing.

Technical issues caused by our error that cannot be resolved within a reasonable timeframe.

03. Non-Refundable Services

The following services are non-refundable:

Domain registration and renewal

Web hosting services (after setup)

SEO services once initiated

Custom development work already in progress

Digital marketing campaigns that have already been executed

04. Process for Refund

To request a refund, please email us at support@indiawebsoftech.com with your order ID, project details, and reason for the refund. We will acknowledge your request within 3 business days and review your case carefully. If approved, the refund will be processed within 7-10 business days via the original method of payment.

05. Disputes and Chargebacks

We encourage clients to contact us first to resolve any issues. Unwarranted chargebacks will be treated as a breach of contract, and we reserve the right to take legal action if necessary.

06. Contact Us

If you have any questions about our refund policy, please feel free to contact us:

India Web Softech

Email: support@indiawebsoftech.com

Phone: +91 77 3735 3735

Website: https://indiawebsoftech.com / https://www.indiawebsoftech.com