Compliance & Legal Policy

Posted on 2025-06-30

✅ Effective Date: 1 Apr 2020

📌 1️⃣ Domain Registration Policy

India Web Softech registers domains in accordance with **ICANN guidelines** and applicable country-specific TLD registrars.

* Customers must provide valid, accurate, and up-to-date information at the time of domain registration.

* Domains containing misleading, offensive, or illegal names will be refused or suspended without notice.

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📌 2️⃣ Domain Transfer Policy

* Free domains offered with website packages are subject to a **3-year lock-in period**.

* Domains can only be transferred after paying the applicable **domain purchase fee**.

* Transfer requests must be submitted **at least 1 month before the domain's expiry date** to ensure smooth processing.

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📌 3️⃣ Domain Refund Policy

* Domains, once registered, are **non-refundable** under any circumstances.

* If a domain is issued free with a website package and the customer cancels the website, the domain remains with **India Web Softech** and is not transferable.

* No refund is applicable for domain transfer or cancellation requests.

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📌 4️⃣ Premium Domains Policy

* Premium domains are sold at market rates and **do not qualify for discounts or free offers**.

* Prices for premium domains are dynamic and vary based on domain value and demand.

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📌 5️⃣ WHOIS Privacy Policy

* WHOIS Privacy is an **optional add-on service** provided by India Web Softech.

* WHOIS details will not be publicly displayed without customer consent unless required by law.

* Certain ccTLDs or government regulations may require WHOIS details to remain public.

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📌 6️⃣ DNS Management Terms

* DNS Management services are provided with every domain registration.

* Customers may update their DNS settings via their client panel.

* India Web Softech is **not responsible for service interruptions caused by incorrect DNS configurations made by the client**.

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📌 7️⃣ Compliance with Government Laws

* India Web Softech strictly adheres to **Indian IT Act**, **Cyber Law**, and **ICANN regulations**.

* Any website or domain found hosting illegal, offensive, or anti-national content will be **suspended or terminated without prior notice**.

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📌 8️⃣ Email Hosting Fair Usage Policy

* Spamming, bulk mailing, or sending illegal content through email services is strictly prohibited.

* Any account found violating this policy will be **immediately suspended without refund**.

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📌 9️⃣ Data Protection & Privacy Compliance

* All customer data is securely maintained with full confidentiality.

* India Web Softech does not disclose or share customer information without written consent, unless legally required.

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📌 🔒 Disclaimer

* India Web Softech is **not liable for losses, damages, or disputes arising through third-party services** used by customers alongside our hosting and domain services.

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📞 Compliance Support Contact

For any compliance assistance or inquiries:

📧 Email: support@indiawebsoftech.com

📞 Phone: +91-77 3735 3735 Whatsapp: +91-77 3735 3735

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